R Baze Privacy Policy — Our Firm Commitment to Protecting Your Data

Certain information is collected when you create an account and use R Baze's services. This falls into two categories — what you provide directly, and what is collected automatically.

R Baze uses the data it collects solely for specific, legitimate purposes. The full list is provided below:

• For account creation, verification, and management
• For processing payments and completing withdrawals
• For anti-fraud and anti-money laundering purposes
• For providing customer support and resolving issues
• For age verification and responsible gaming compliance
• To meet legal obligations (where applicable)
• To improve service quality and develop new features
• To send you relevant promotional offers (subject to your consent)

R Baze employs industry-leading technical and organizational measures to protect your data. Our security framework is as follows:

• 256-bit SSL/TLS encryption — active across all sessions
• Passwords are stored with bcrypt hashing — no one can view them directly.
• 24/7 security monitoring and cyber threat detection
• Independent third-party security audits twice a year
• Restricted staff data access — only relevant departments can view the data they need
• Daily data backups — no data loss even in the event of a system crash

Your KYC documents (NID, passport) are stored in a separate encrypted storage and are accessible only to authorized compliance team members. Even regular R Baze staff cannot access these documents.

R Baze does not share your data with third parties — though in limited cases, we work with trusted partners to keep our services running:

• Payment Providers: bKash, Nagad, Rocket — minimum data shared solely for transaction processing
• Game Providers: Pragmatic Play, Evolution — only the data required to operate games (not your name or email)
• KYC Services: For identity verification purposes only — not stored after verification
• Legal Authorities: Where a valid legal order exists — R Baze is obligated to disclose data in compliance with the law

R Baze uses cookies on its website — small text files stored in your browser. We use the following types of cookies:

You can disable optional cookies through your browser settings. However, disabling essential cookies will prevent R Baze from functioning properly.

You have full control over your data on R Baze. Under GDPR and international data protection laws, you have the following rights:

To exercise these rights, contact the R Baze support team. We typically respond within 30 days.

R Baze strictly does not provide services to anyone under the age of 18. We are deeply committed to protecting the privacy of minors.

• Age is verified at the time of registration
• Age verification documents may be requested in cases of suspicion
• Any account identified as belonging to a minor is immediately suspended
• No data relating to minors is collected or stored

R Baze may update this Privacy Policy from time to time — due to changes in technology, legislation, or business operations. In the event of any changes:

• For significant changes, a notification will be sent at least 14 days in advance.
• You will be notified via email or banner notifications on the platform
• The date of any changes will be clearly displayed at the top of the page
• Continued use of the platform after a policy update constitutes acceptance of the new policy.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact R Baze's Data Protection Team:

• Email: support@rbaze.biz
• Response Time: Within 24–48 hours
• Live Chat: Directly on the R Baze platform
• Service Hours: 24 hours a day, 7 days a week

Your privacy is our top priority. R Baze is fully committed to keeping your information safe. If you ever have a concern, don't hesitate to reach out — we'll handle it with the utmost care.